Business with Bob

In each of the video series you´ll find tips and examples for improving your communication at work.

1. Culture and small talk.

Are you a coconut or a peach? No, we’re not talking about your colour or your size — we’re talking about your culture. Bob Dignen, regular author of the Business Skills section in Business Spotlight magazine and director of York Associates, explains why it’s important to know the difference, in particular when you want to improve your small-talk skills.