Снова нововведения(((
Снова платная доставка, даже от 60$ ОПЯТЬ(((
Снова зависит от корзины, веса, товара....
Если в корзине товары, помеченные голубым кубиком, то доставка на них не считается, но вот вчера у меня была доставка платная +15-20 грн на каждый товар без отметки, а теперь на избранное. Если поиграться с товарами, то полностью бесплатная. Но что же такое, почему снова такая вот ерунда???
Ну и ответ от айхерба
Hi there! My name is Einar, I'm happy to serve you. One moment please.
8:53 amWe apologize for the inconvenience and confusion about this matter. Please note that this is a new policy, that was just implemented (May 1, 2017). In your previous orders, there is no surcharge.
Upon checking, we can confirm that we still have free shipping for orders over ($40.00). However, exceptions apply. Please note that this is a shipping surcharge. When the decision was made to switch from $60 down to $40 due to an errant email on free shipping we turn on the shipping surcharge. The charge should not be on most orders but will hit a subset of orders that are for heavier products and do not include products that are shipping saver. Adding shipping saver items will in most cases remove the charge. Here is the link: https://www.iherb.com/c/Brands-A-Z?sss=true
There is no specific weight associated with the free shipping however due to surcharge on heavy items that is why you are charging a shipping cost. We would suggest you to add few items with the shipping saver tag to lower or eliminate the shipping cost.